This unit describes skills and knowledge required to determine strategic change requirements and opportunities; and to develop, implement and evaluate change management strategies. It applies to managers with responsibilities that extend across the organisation or across significant parts of a large organisation. They may have a dedicated role in human resources management, human resources development, or work in a strategic policy or planning area. The unit takes a structured approach to change management and applies to people with considerable work experience and organisational knowledge.

Unit details

Location:
Study level:
Vocational and further education (TAFE)
Unit code:
BSBINN601

Assessment

Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - analyse and interpret information about the organisation's internal and external environment and consult with stakeholders to identify requirements and opportunities for changes that support organisational objectives; - prioritise opportunities for changes with input from managers; - develop a change management project plan for the priority changes incorporating resource requirements, risk management and timelines; - develop strategies to communicate or educate the changes and embed them; - obtain approvals and agree reporting protocols with relevant managers and implement the plan including addressing barriers to change. and; - review and evaluate the change management project plan and modify as needed to achieve objectives. Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.Students will also be expected to demonstrate the following knowledge: - explain the change management process or cycle and strategies for communicating and embedding change; - explain how organisational behaviour and the external environment can impact on change strategies; - describe the components of a change management project plan, and; - list potential barriers to change and explain possible strategies to address barriers.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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