This unit describes the skills and knowledge required to correctly operate word processing applications in production of workplace documents. It applies to individuals who perform a range of routine tasks in the workplace, using a limited range of practical skills and fundamental knowledge of word processing and software in a defined context, under direct supervision or with limited individual responsibility.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - collect and process workplace information according to organisational policies and procedures and related regulatory requirements; - record and document information accurately within expected timeframes, and; - store, classify and maintain documents and records correctly.Students will also be expected to demonstrate the following knowledge: - identify key provisions of relevant legislation, regulations, standards and codes of practice that may affect information management; - outline organisational policies and procedures relating to collecting and processing workplace information; - identify and describe organisational recordkeeping/filing systems and security procedures, and; - describe a range of filing systems including paper-based and software-based.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

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