This unit describes the skills and knowledge required to work effectively in a business environment. It includes identifying and working to organisational standards, managing workload, and working as part of a team.

It applies to individuals developing basic skills and knowledge in preparation for working in a broad range of settings.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the ability to work within organisational requirements including: - complying with duty of care, and goals and objectives of organisation; - complying with legal responsibilities and seeking advice when necessary; - understanding workers' rights and responsibilities; - understanding employers' rights and responsibilities, and; - achieving a work/life balance. Students will also be expected to demonstrate the ability to work effectively in a team including: - completing all tasks; - seeking assistance when difficulties arise; - applying communication principles, and; - applying appropriate legislation.Students will also be expected to demonstrate the following knowledge: - identify the legislation that applies to working effectively in a business environment; - outline the organisational documents that are relevant to working effectively, and; - outline terms and conditions of employment.

Where to next?

As part of a course

This unit is studied as part of the following courses. Refer to the course page for information on how to apply for the course.

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.