Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines.
Students will be expected to demonstrate the following required skills:
*develop, implement, monitor and review an organisational performance management process which supports business goals including analysing the organisational strategic and operational plan
*design methods for the development of key performance indicators and formal performance management sessions by line managers
*consult with stakeholders to gain support
*design, develop, coordinate and implement individual and group learning and development
*train line managers and other relevant people to manage performance
*provide support to line managers to effectively manage performance issues, including dispute resolution and termination of employment
*develop approaches to improve performance and address identified performance gaps.
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.)Students will also be expected to demonstrate the following knowledge:
*list characteristics of a learning organisation
*outline policies and legislation relevant to performance management
*summarise grievance procedures
*explain models for giving feedback and options for skill development
*describe options in the design of performance management processes
*outline role of performance management in relation to broader human resources and business objectives.