This unit describes the skills and knowledge required to organise meetings including making arrangements, liaising with participants, and developing and distributing meeting related documentation. It applies to individuals employed in a range of work environments who are required to organise a variety of meetings. They may provide administrative support within an enterprise, or have responsibility for these tasks in the context of a particular team, workgroup or project.

Unit details

Study level:
Vocational and further education (TAFE)
Unit code:


Assessment tasks will be designed to reinforce and extend knowledge and skill competence within set and controlled parameters in accordance with each unit's learning outcomes and performance criteria requirements, including the setting of work based practical application tasks designed to provide evidence of competence outcomes, within periodic and scheduled timelines. Students will be expected to demonstrate the following required skills: - organise a meeting and advise participants accordingly; - prepare and distribute all documentation required for the meeting; - take meeting notes which accurately reflect what was discussed during the meeting; - produce minutes based on own notes providing an accurate account of the meeting, and; - circulate copies of meeting minutes within predetermined timeframes.Students will also be expected to demonstrate the following knowledge: - describe culturally appropriate communication techniques; - identify the relevant formats for agendas and minutes; - list the key provisions of relevant legislation, and; - outline organisational procedures relevant to the task.

Where to next?

VU takes care to ensure the accuracy of this unit information, but reserves the right to change or withdraw courses offered at any time. Please check that unit information is current with the Student Contact Centre.