Frances currently leads VU Library engagement with students and faculty with regards Library educational support services, facilities and information sources.

She has led major projects including the Library’s students-as-staff and Research Ambassadors programs; built successful workplace cultures via contributing to a range of mentoring programs; and led workplace change via the CommonsSafe OHS program and the Emergent Technologies in Education seminar series. Most recently she led the Council of Australian University Librarians “retaining authors’ rights” project team to identify options for university authors to retain rights to re-use their content.

Frances has published and presented on VU Library service innovations and, in 2009 was recognised with a Vice-Chancellor’s Outstanding Service citation for the Library’s students-as-staff program that provides a student-to-student library support service.

In 2020 she accepted the Vice Chancellor’s Career Achievement award for her significant achievements at VU.



VU Library 

Contact details

(03) 9919 4065


Refereed Journal Articles

  • O’Neil, F & Pegrum, M (2018) Keeping up the Momentum: A Longitudinal Evaluation of Professional Development in Digital Technologies for Academic Librarians at an Australian University The Journal of Academic Librarianship. 44 (4), 439-544.
  • O’Neil, F, & Comley, J (2010) Models and management of student employment in an Australian university library Australian academic & research libraries (AARL). 41 (2), 100-112.

Refereed Book Chapters

  • O’Neil, F (2016) Doing it ourselves: a longitudinal study of Insync at Victoria University Library. In Quality and the academic library (edited by J. Atkinson).  Oxford: Chandos Publishing/Sage, pp.221-228.


Professional Memberships

  • Australian Library and Information Association (ALIA)
  • VALA – Libraries/Technology and the Future/