Student email

As a student, you are expected to regularly check your email account for:

  • updates on the management of your course
  • key student administration matters
  • University events
  • individual emails from your lecturers and fellow students.

Login to your student email account if you already know how it works. If you're not sure how it works and what you can do with the system, read on.

On this page

Student email features

We use Outlook Live for the VU student email system. This provides you with access to:

  • 10GB of email storage
  • 7GB online storage (password protected) through Windows Live SkyDrive
  • instant messaging
  • improved calendars
  • photo sharing
  • Multiple browser support
  • SMS alerts to your mobile phone

How to access your student email

If you are a first time user you can activate your student email account within 48 hours of successfully enrolling at the University. To check your enrolment status, contact the Student Service Centre +61 3 9919 6100.

After you find out your login details and review the terms and conditions, you can then start setting up your email account.

If you have previously accessed your student email account, you can go directly to Outlook Live and login using the same user ID and password.

Important emails from the Victoria University community will be sent to your student email account so it is important that you activate your student email and check it on a regular basis.

Set up email on your mobile device

When configuring for mobile devices, use the server name m.outlook.com. Specific information for your specific mobile device is available at Outlook Help.

For Android mobile phones

  1. From the Applications menu, select Email. This application may be named Mail on some versions of Android.
  2. Type your full e-mail address, for example john.smith@live.vu.edu.au, and your password, and then select Next.
  3. Select Exchange account. This option may be named Exchange ActiveSync on some versions of Android.
  4. Enter m.outlook.com for the exchange server and select next
  5. Your phone will now verify your server settings and the Account Options screen will appear. Customise these settings to suit your needs and select next
  6. Type a name for this account and the name you want displayed when you send email to others. Select done.

For iOS (iPhone, iPad and iPod Touch)

  1. If this is the first e-mail account on this iPhone, iPad, or iPod Touch, select Mail. Otherwise, select Settings > Mail, Contacts, Calendars > Add Account.
  2. Select Microsoft Exchange.
  3. Tap in the e-mail box and enter your full e-mail address, for example john.smith@live.vu.edu.au.
  4. Leave the Domain box empty
  5. Tap in the Username box and enter your full e-mail address again.
  6. Tap in the Password box and enter your password.
  7. Optionally, tap in the Description box and enter a short description for the account.
  8. Tap Next on the upper right corner of the screen. Tap in the Server box and enter m.outlook.com and tap Next.
  9. You will see 'Verifying' at the top of the screen which will confirm your connection.
  10. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF.
  11. Tap Save

Manage your email accounts

If you already have an email account, you can either forward your student emails onto your primary email account or use your student email account to send and receive mail for your other email accounts.

Forward your student emails to your existing email address

To forward your student emails onto your personal email account, follow these simple steps.

  1. Log into your student email account
  2. Go to Options > See All Options
  3. Under "Shortcuts to other things you can do", click on Forward your email
  4. At the bottom of the page, where it says "Forward my email to:" enter the email address of the account you want all email to be forwarded to
  5. Click on Start Forwarding

Important emails from the University, sent to your student email address, will now be sent to your preferred email address.

More information and other features

Visit the Outlook help site for guides and FAQs.

Contact us

ASKVU Find answers and ask questions
Phone: +61 3 9919 6100
Visit: Student Service Centres