Conference program
The theme of this year's conference is Technology as a Service - The Cloud.
The conference will focus on current possibilities and look at technologies just-around-the-corner, to pinpoint best practices now and to foresee future solutions. The scope of discussion will involve such topics as management practices, cloud computing, mobile device management, eLearning support, service desk management and security.
The full program is outlined in the conference booklet, however you can download the conference program separately.
Presentations
All available presentations are downloadable from the session headings in the agenda. Simply click on the session headings to view or download the presentations.
| Welcome and Registration - Monday 5 September 2011 | |
|---|---|
| 1800 - 1900 | Registration |
| 1800 - 2000 | Welcome drinks and canapés |
| 1830 - 1845 |
Welcome Address - Peter Creamer Pro Vice-Chancellor and Chief Information Officer Victoria University |
| Day 1 - Tuesday 6 September 2011 | |
| 0800 - 0900 | Registration |
| 0900 - 0915 | Conference housekeeping and opening remarks |
| 0915 - 1015 | Keynote address - Mr Rob Livingstone Navigating through the Cloud Rob Livingstone Advisory |
| 1015 - 1045 | Morning tea |
| 1045 - 1130 |
Sharpen Your Student Service, Speed-up Processes, Improve Collaboration Campuswide Greg Huebner - Solution Architect, APAC Sean Guillemot - ANZ Partner Account Manager Lexmark |
| 1130 - 1215 |
ITaaS – IT As A Service Peter Elford - Business Development Higher Education & Research, Cisco NetApp/CISCO |
| 1215 - 1315 | Lunch |
| 1315 - 1400
Stream sessions |
Stream 1 - Service The Shared Services Journey for Victorian TAFE institutes Girish Gopalakrishnan Victorian Further Education Shared Services |
| Stream 2 - Vendor "The Fifth Book" The True Value of Continuous Improvement David Lloyd - Sales Manager Asia Pacific Axios Systems |
|
| 1400 - 1445
Stream sessions |
Stream 1 - Service Loan Laptops as a Service - The Agony (and the Ecstasy) Cory Davis University of Western Sydney |
| Stream 2 - Vendor Mobile devices today and in the future Daniel Goffredo - Product Manager Acer |
|
| 1445 - 1515 | Afternoon tea |
| 1515 - 1600
Stream sessions |
Stream 1 - Technology Engaging with SharePoint Nicole Bouchier - Information Management Architect Victoria University |
| Stream 2 - Vendor Blackboard – beyond the LMS Ben Carmichael - Solutions Engineer Blackboard |
|
| 1615 - 1700 | Panel Discussion Will we have a job in 2020? The Changing Nature of Service Delivery Phil County – ITS Director - Victoria University Rob Livingstone - Rob Livingstone Advisory |
| 1900 - 2200 | Latin theme. Join us for Sangria and Tapas at the Grand Ballroom |
| Day 2 - Wednesday 7 September 2011 | |
| 0900 - 0915 | Conference housekeeping and opening remarks |
| 0915 - 1015 | Keynote address - Mr Steve Bittinger Service Management and Delivery Gartner |
| 1015 - 1045 | Morning tea |
| 1045 - 1130 |
My boss used to tell me I had my head in the clouds, now my strategy is in the cloud Richard Northam - General Manager CAUDIT |
| 1130 - 1215 |
Enabling Anytime, Anywhere Learning with Office 365 for Education Jonathan Spellman - Microsoft Online Productivity Specialist Microsoft |
| 1215 - 1315 | Lunch |
| 1315 - 1400
Stream sessions |
Stream 1 - Technology Security considerations when looking for a cloud solution Stewart James - ICT Security Manager Victoria University |
| Stream 2 - Service University Software Licensing Workshop (Part 1) Mark Noonan Queensland University of Technology |
|
| Stream 3 - Vendor Delivering University-wide ICT support processes at Monash University Andrew Talbot BMC Remedy |
|
| 1400 - 1445
Stream sessions |
Stream 1 - Technology Enhance your business outcomes through Technology as a Service Adrian Covich Symantec.cloud |
| Stream 2 - Service University Software Licensing Workshop (Part 2) Mark Noonan Queensland University of Technology |
|
| 1445 - 1515 | Afternoon tea |
| 1515 - 1600
Stream sessions |
Stream 1 - Technology Mobile Device Management - Opening the Genie Bottle instead of Pandora's Box Robinson Roe - Managing Director Airwatch Australia / New Zealand |
| Stream 2 - Service Birds of a feather - Procurement and Leasing Angela Slater - RMIT Evan Hayward - Victoria University |
|
| Stream 3 - Vendor Azure in Education and Research Nigel Watson - Platform Strategy Advisor Microsoft |
|
| 1830 - 1845 | Transport to the Aquarium: meet in foyer to catch provided buses |
| 1900 - 2100 | Melbourne Aquarium - drinks and nibbles |
| Day 3 - Thursday 8 September 2011 | |
| 0900 - 0915 | Conference housekeeping and opening remarks |
| 0915 - 1015 | Keynote address - Mr Tom O'Toole Customer service and motivation Baker and Inspirational Speaker Beechworth Bakeries |
| 1015 - 1045 | Morning tea |
| 1045 - 1130 |
Unified Communications Project rollout Sam Khoury - Associate Director - Program Management Office Victoria University |
| 1130 - 1215
Stream sessions |
Stream 1 - Technology Support Tool Solution Steve Trickey Flinders University |
| Stream 2 - Vendor Solving real customer challenges David Heyworth - ANZ Think Product Group Manager Lenovo/Blue Connections |
|
| 1215 - 1315 | Lunch |
| 1315 - 1400
Stream sessions |
Stream 1 - Technology A new ecosystem for eLearning: A shifting paradigm Girish Gopalakrishnan Victorian Further Education Shared Services |
| Stream 2 - Service User-centred design in Technology projects: Better later than ever! Silvia Sanchez Victoria University |
|
| 1400 - 1445
Stream sessions |
Stream 1 - Technology University IT Service Quality Benchmark Project Bronwyn Fletcher - Executive Director Systems Thinking |
| Stream 2 - Service Lexmark Cloud Concepts - Print Release and Document Accounting Charlie Gregory - Product Development Manager Lexmark |
|
| Stream 3 - Vendor A University's Best Friend Extending a Hand to Universities Worldwide Stephen Simpson - Networks ANZ Manager DirectData Networks |
|
| 1445 - 1515 | Afternoon tea |
| 1515 - 1600
Stream sessions |
Stream 1 - Technology Going Paperless, Mobile Device Management Greg Broe - Onsite Support Team Leader Victor Wei - Computing Support Officer Griffith University |
| Stream 2 - Service Managing your Apple fleet in an Education Environment Brett Jacob - Senior Technical Consultant Computers Now |
|
| Stream 3 - Vendor Efficiently Delivering Shared Services Steve Saunders - Senior Systems Engineer Netapp |
|
| 1900 - 2300 | Gala dinner - Sofitel Melbourne On Collins Fitzroy Ballroom |
| Day 4 - Friday 9 September 2011 | |
| 0915 - 1000 |
Open Forum Discussion Facilitated by the SPUSC Organizing Committee |
| 1000 - 1030 | Morning tea |
| 1030 - 1130 |
Panel discussion - Asset Management Deborah Youd - University of Western Australia Mark Noonan - Queensland University of Technology |
| 1130 - 1215 | Conference wrap-up and presentation of awards |
| 1215 - 1330 | Lunch and conference concludes |
Page last updated: Tuesday 25 October 2011