Learn relevant theoretical knowledge relating to recordkeeping functions in the workplace.

This course will help those whose sole workplace function is recordkeeping, but it also applies to administrative, human resources or other staff in an organisation for whom recordkeeping is one of their duties.

• Location:
  City King St and Industry
• Faculty:
  Faculty of Workforce Development
• School:
  School of Business Services
• Study mode:
  Part Time
• Delivery mode:
  On campus, Industry, Working in the Workplace and Traineeship
• Course code:
  BSB30807
• Duration:
  1 year
• This information is for Australian residents.
  Click here to search for courses available to non-residents

How to apply

• administration officer
• assistant records clerk
• assistant registry officer

Learn more about your career options on the Australian government's Career Information and Resources website.

This course will provide an understanding of relevant theoretical knowledge relating to recordkeeping functions in the workplace. While it may apply to individuals whose sole workplace function is recordkeeping, it will also apply to administrative, human resources or other staff within an organisation for whom recordkeeping is one of many duties for which they hold responsibility.

• Control Records

  Unit code

  BSBRKG301B

• Undertake Disposal

  Unit code

  BSBRKG302B

• Retrieve Information From Records

  Unit code

  BSBRKG303B

• Maintain Business Records

  Unit code

  BSBRKG304B

• Review Recordkeeping Functions

  Unit code

  BSBRKG305A

• Deliver and Monitor a Service to Customers

  Unit code

  BSBCUS301A

• Work Effectively With Diversity

  Unit code

  BSBDIV301A

• Maintain Business Resources

  Unit code

  BSBADM311A

• Organise Workplace Information

  Unit code

  BSBINM301A

• Process Customer Complaints

  Unit code

  BSBCMM301A

• Create Electronic Presentations

  Unit code

  BSBITU302A

• Design and Produce Text Documents

  Unit code

  BSBITU303A

• Produce Spreadsheets

  Unit code

  BSBITU304A

• Conduct Online Transactions

  Unit code

  BSBITU305A

• Design and Produce Business Documents

  Unit code

  BSBITU306A

• Recommend Products and Services

  Unit code

  BSBPRO301A

• Organise Personal Work Priorities and Development

  Unit code

  BSBWOR301A

• Write Simple Documents

  Unit code

  BSBWRT301A

• Participate in OHS Processes

  Unit code

  BSBOHS201A

Successful completion of 12 units:  5 core units plus 7 elective units.

The 7 elective units may be selected from the elective units listed in the qualification in the BSB07 Business Services Training Package or any other currently endorsed national Training Package.