Enrolment
Where can I find out information about enrolment?
For all information regarding enrolments refer to the Enrolments pages.
What is the purpose of a student card if I can't get a concession rate for transport?
Student identification cards are issued to all enrolled students and are used to
- Validate your enrolment status,
- Borrow books from the library,
- Access university resources like the Medical and Counselling Services,
- Gain discounts on community events, and
- Get great travel discounts if you go overseas.
Course and Subject Code
What do the numbers and letters in my course codes mean?
Most courses and subjects are coded this way
Student Identification Numbers
I am a new student enrolled in the university but I don't know my student identification number.
See ASKVU.
Timetables
Is it possible to obtain a copy of my subject timetable for the lectures & tutorials prior to enrolment?
Timetable allocation will vary depending on the faculty you are enrolling in. For further information visit faculty timetables.
Booklists
I was wondering where I can find out which books to purchase for my subjects?
Booklists or recommended reading lists are usually given out at the first lecture. All books are available (or can be ordered) from the Victoria University Bookshops, found at each campus.
Room Numbers
I have a strange number on my timetable, and I am unsure if it is a room number. How do I find out?
Most rooms in the university are numbered according to a set numbering system.
How do I set up an Email account?
All enrolled students have an Email account set up for them. Once you have your student identification number, go to http://mail.live.com
You can find detailed information on setting up your Email account by downloading the 
Live Login Process (557KB).
I am having trouble accessing my Email account. I entered my user name and date of birth, but I still cannot get in.
Go to the Student Email Home Page and click on "First Time Users" to receive your login details. If you continue to have problems, contact the ITS Service Desk on 9919 2777 or email servicedesk@vu.edu.au.
Network Log In Problems
I cannot log in to the computer in the Open Access Lab. What should I do?
If you have log in difficulties, the best thing to do is contact the ITS Helpdesk on 9919 2777 or Email the ITS Service Desk on servicedesk@vu.edu.au.
Concession Cards
Am I eligible for a concessions card?
To obtain a Victorian Public Transport Student Concession Card (VPT Concession Card), you must be a student and fulfil the following eligibility criteria.
- Attend a normal course of full-time study at a School/College/Institution, registered with the Victorian Department of Education and Training as shown in the Victorian Public Transport Approved Schools and Approved Courses in Tertiary Institutions Register, and
- A citizen or permanent resident of Australia, or a student with refugee status, a student studying as part of an approved overseas exchange program (proof required), or a student with an Australian Development Scholarship (proof required).
You are not eligible to obtain a VPT Concession Card if you are
- Enrolled in a Masters, Doctorate or other postgraduate courses,
- An overseas full-fee paying student,
- Enrolled in a tertiary course which is less than ten weeks duration, or
- Enrolled in an apprenticeship course.
How do I apply for a concession card?
Complete the transport concession card application form, attach a passport sized photo of you, and take it to the Student Service Centre on your campus to get stamped. When you have done that, take the stamped application and your current Victoria University student card, to a staffed train station to get processed.
Study Skills
How can I get good grades?
Develop relationships with your lecturers and tutors. Ask questions during and after class. Use their office hours to assist in clarifying concepts discussed in class or on upcoming assignments. This might sound scary, but it is much better than waiting until the day before your assignment is due to ask all your questions.
Where can I go if I want some extra help with study skills?
Teaching and Learning Support (TLS) provides a range of services and employs a variety of professional and technical staff to work collaboratively with students of the University to ensure optimal learning outcomes for all students.
Getting Involved
What is the best way to meet new friends and feel part of the university?
First year can be exciting, overwhelming and scary time. By getting involved you can ease the transition from secondary to tertiary study, meet people and gain a sense of belonging on campus. Getting involved early, when you are not so busy with work and study, is the best decision. To find out what is happening on campus, look at the Campus Life pages.
How many clubs should I join?
For new students, it is recommended to join no more than two clubs, especially if you have a job. Be reasonable with your time commitments. It is better to join fewer, and be more involved. To find out more about clubs on campus look at the Campus Life pages.
Housing
Where can I find somewhere to live?
Use the Housing Services to find long term rooms or rental properties.
Help!
For help about anything related to sstudying at VU, use ASKVU or ring the Student Contact Centre on 9919 6100.
